James P.
ColoradoMember since January 2020

Reviews (1)


    • Jan 8, 2020
    • Verified Reviewer

    BetterHelp

    Counselor is a danger

    Overall Experience:

    I fear for my counselor's involvement in people's lives. I confided in her for months and she pulled a total heel turn. I recommend staying away from her at all costs, particularly if you are prone to hurting yourself. I think her licenses should be revoked and she should not be allowed to be in a profession where sick people confide in her.

    She was a great counselor for the first two months. Then she went to EMDR training. She came back and talked down about every other option from her profile (CBT, etc.) and became frustrated when I raised concern about the amount of privacy I was able to provide myself for such an intense practice. I told her over and over that I wanted to do it once I secured a safe space. But she did not hear that, instead accused me of resisting wanting to dig deeper about my issues and suggested that I stop taking therapy. She became accusatory, petulant, toxic, manipulatory, and she straight up ignored what I brought up as genuine concerns, spun it and attempted to passive-aggressively, and aggressive-aggressively belittle me. Her tone was exactly the same as toxic people from my life that I had confided to her about which makes me believe she had ill intent for much longer than I knew...at the very least, her neglect is a danger to me and others. She made my life much harder. I now trust people less because of her. I will need to spend more money now to heal from the damage she has caused. She was my only support system and she knew it and decided to attack me over and over for two days.

    On top of it all, she used the session options (phone, video, etc.) to manipulate me too. She refused to do video sessions once I raised concerns about the amount of privacy I could create to do EMDR. She called me instead of video chatting on all but one occasion. When we did video chat, her backdrop was a messy bedroom and an unmade bed, a far cry from what BetterHelp shows you during its advertising.

    I fear for the safety of her clients. She pushed me further down a dark path.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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