Rachel J.
Denver, COMember since January 2020

Reviews (1)


    • Jan 8, 2020
    • Verified Reviewer

    Vivint

    SCAM OF ALL SCAMS

    Overall Experience:

    I'll make it quick. Their cameras didn't capture a man breaking down my back door. Their cameras were great at capturing squirrels, leaves and even me every day. But a criminal? Nope.

    When I called to see what the heck happened the customer service person was so incredibly rude. I was told "If this actually happened..." "This" being the break-in. Nothing like "I'm sorry this happened, let me help." And when I wanted to cancel the system I learned I'm stuck in an obscene contract so I stayed.

    Cut to a few months later and I'm moving, the new owner wants the system, but nope. I would have to pay almost $2k to make that happen and I'm still stuck. So I have to take this crappy system with me.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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