Joni M.
Joni M.
New JerseyMember since January 2020

Reviews (1)

    • Jan 9, 2020
    • Verified Reviewer

    Piping Rock

    Horrible timeline for arrival of order and customer service

    Hi. I waited for over 10 days for this order to arrive wondering where it went or if it was lost. After about a week of trying just to get a moment to call them, I was expecting upon calling customer service that they would surely understand my concern and make it right. However, unfortunately I got the opposite! Which was a bunch of stupid excuses, meaning on Friday afternoon their orders don't go out until Monday afternoon. In an era of cyber madness and multiple shipping options, this is the most ridiculous excuse I have ever heard.

    And after the representative talks to their supervisor, they confirm that's all they were going to do, end of story...basically, to go someplace else! Well, guess what, I will, and will also tell about a 100 other people about this horrible, nasty company as well! This was the worst decision I ever made. I have been shopping with Puritan Pride for over 10 years and decided on a whim to try these people, boy, what a mistake.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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