Jonathan D.
Jonathan D.
Quebec, CanadaMember since January 2020

Reviews (1)


    • Jan 13, 2020
    • Verified Reviewer

    Hubble Contacts

    Not a good product

    Overall Experience:

    Wort trying it so you know why you don't like them!

    Just remember to set a few reminders in the week after so you won't forget to cancel your subscription because if you don't, they will charge you and ship some more!

    Down points:

    Service is a trap.

    Dry.

    Irritating.

    You will want to take them off 3 hours later.

    Up points:

    Nice little boxes.

    Branding well done.

    You will feel like it's a cool thing but it's not.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jan 14, 2020

      Company Response from Hubble Contacts

      Hi, Jonathan,

      Thank you for taking the time to leave this review. I am sorry to hear you have not had a great Hubble experience. With regards to your subscription, we try to be as transparent as possible that this is a subscription service by stating it on our webpage and providing customers with access to canceling orders on their account page. You will be billed and charged automatically each month. This was stated in our terms and service that you agreed upon signing up.

      Also, I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort.

      If you have any further concerns or questions, please reach out to us at help@hubblecontacts.com with the subject line "Attn: Highya."

      Best,

      Sophia


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