Had the FixMeStick for several years and it covers 3 computers, purchased from HSN. Has worked great! No issues until yesterday. Could not get the scan to run. I chatted with FixMeStick. After trying a few different things, we finally did a factory upgrade and an update. This solved the problem! I thought I was going to have to buy another FixMeStick. The great thing is chat support stayed on the chat throughout the process while working through the problem. They wanted to make sure it was working properly or they had done everything they could to get it working again. Great customer service! I would highly recommend FixMeStick!
Bottom Line: Yes, I would recommend this to a friend
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