Ryan D.
Edmonton, Alberta, CanadaMember since January 2020

Reviews (1)


    • Jan 15, 2020
    • Verified Reviewer

    Hubble Contacts

    They take your money and contacts never come!

    Overall Experience:

    Ordered contacts at the beginning of December, checked December 11th and said the order had been sent. By the end of December I still never received them so I reached out. Customer service said they would send it again. It’s been over 2 weeks again and still nothing. The updated order was never even added to my account and they never came.

    Paid for 3 months worth of contacts and have been forced to wear my glasses for a month and a half.

    Very unprofessional. No refund, no contacts.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jan 15, 2020

      Company Response from Hubble Contacts

      Hi, Ryan,

      Thanks for sharing your experience with us! So sorry to hear you have been experiencing delays or you never received your order. I have attempted to look into this for you. We do not have sufficient information to find your communication records with our team so I reached out privately to find out more about your interactions with our team and get to the bottom of this. Thank you!

      Best,

      Sophia


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