Debra R.
Sugar Land, TXMember since January 2020

Reviews (1)

    • Jan 16, 2020
    • Verified Reviewer


    Phenomenal customer service by Joseph Akuechiama - great buying experience

    Gave 5 stars because it does not allow a higher rating. Had a phenomenal experience buying my dream car from Texas Auto Direct (Vroom). Specifically, the salesman who sold me my car, Joseph Akuechiama (Mr. Joseph A.), did a fantastic job and I am forever thankful. After 3 prior test drive visits, I walked into the dealership with plans to test drive and hopefully buy a car. Mr. Joseph A. was extremely patient and understanding, explaining everything about the vehicle and purchasing process. I enjoyed doing business with Joseph (Texas Auto Direct). I'm thankful for an easy buying process and a great deal for my Audi A6. I will definitely recommend as well as go back to see Joseph again for future purchases because of his excellent customer service and valued knowledge.

    Also, I would like to give kudos to Mr. Thomas (finance department) for all his help as well.

    Bottom Line: Yes, I would recommend this to a friend

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