They don’t sell their product, they shove it down your throat. The system is designed to promote more and more bags at the checkout. If you buy 3 bags, it pops up that "make it six and you will pay less". However, your order would be 9 bags and you’ll be charged for 3 bags separately and 6 bags on top of those three.
THEY WON’T PAY FOR YOUR RETURN SHIPPING.
There are too many other companies with better product and customer service. I’m sorry to give Dr. Marty business!
Bottom Line: No, I would not recommend this to a friend
10 people found it helpfulLink to this Review
Hi Matilda. I am Kat with Dr. Marty Pets. I am sorry to read your review of Dr. Marty Pets. We pride ourselves on our exemplary customer service and we apologize for your experience. We offer additional bags so that our customers may take advantage of the great savings on their pet’s favorite food. Customers are given the option to decline these additional savings. I want to thank you for taking the time to share your feedback. Dr. Marty Pets will look at this as a learning opportunity for how to improve in the future. I wish you a wonderful day.