I placed an order for shampoo, conditioner, and soap nine days ago and it’s yet to even ship. I’ve contacted Dr. Squatch twice about the issue and have come to realize that their customer service can do nothing to rectify the situation. They can give 10% refunds which amount to very little. They can do nothing to actually get the problem resolved. I’m very disappointed since I was hopeful this was going to be a product I would have liked to try. Unfortunately, I never received it soooo...
I would recommend anyone looking to purchase from this company to seriously look elsewhere. Just a bad frustrating experience with no real customer service to help resolve the issue. Do not get yourself in this situation. Buy something else.
Bottom Line: No, I would not recommend this to a friend
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