Reviews (1)

I placed an order for a mini drone on this site on December 30, 2019. Delivery date was expected to be January 15, 2020. I received a notification on January 14, 2020 that my order was delivered to SCHENECTADY, NY. So I went out to check and I didn't see any package. I have a video doorbell that records any motion, I checked that as well and there was no record of any postman/woman coming to my door. So I contacted Wish support, I was told to give it a few days. I waited 2 days and since I still didn't see any package, I sent a message to support again asking about my package, I was told the item has already been confirmed delivered to my city and therefore I have received it. I was shocked. First, horrible customer service, second, very clueless customer service. I asked support to show me proof that the item was delivered to my address and not just my city and the reply I got was it has been delivered to New York so I must have received it. SHOCKING! So I order an item from Wish.com, input my house address at check out, but the item was sent to somewhere in New York. It was not sent to my house address, it was not even the local post office in Schenectady, NY because USPS couldn't verify the tracking number. Item was shipped with WishPost and only their tracking site is showing delivered to New York. I asked for a refund and I was told blatantly that I won't be getting any refund. What sort of site is this?

Please save yourself the headache, don't order from here, they are really terrible and that's why you see their adverts everywhere. If you must order from China, use AliExpress, even though it takes long to deliver at least they ship with USPS and you can track it and be confident that USPS will show where your package is. I had to open a dispute with my bank, I definitely will get my money back one way or the other. I wish there was a way to post the screenshot of the chats I had with their support so everyone can see just how unbelievable this site is. HORRIBLE FRAUDULENT SITE!