The reality is therapy should be very personal. That said you should not do it online, go to a professional in your area.
This service feels like it's social media plus mental health. Which isn't good at all. The therapists are more worried about their reviews than actually helping you. They want a thumbs up instead of helping.
Don't do this, find a local therapist. Find someone who you actually connect with and go from there. If you want to do it remotely, then I guess you can go with this. Just expect your "therapist" to forget your problems because they will. They have probably another 100 patients on this platform so how much can they care?
Just understand, if you use this service you may get some benefit. However, if you have serious issues this isn't right for you.
Bottom Line: No, I would not recommend this to a friend
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