Judith W.
Lexington, OHMember since January 2020

Reviews (1)


    • Jan 27, 2020
    • Verified Reviewer

    TAPfit

    Waiting, waiting, still waiting...

    Overall Experience:

    I ordered a month ago and noticed the order confirmation included "large" taps. I have a small foot. There was no place on the order to indicate shoe size. I immediately made an inquiry (within 10 minutes of ordering). I have yet to receive a response or any of the products. Sounded like a great idea when I ordered. Now I fear I am just out the money and have nothing to show for it. Can’t even find any evidence of an attempt to ship. Dismal experience!

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Mar 18, 2020

      Company Response from TAPfit

      Hi Judith,

      Thank you for your comments. I can see in our system that your Home Transformation System was despatched to you within 3 weeks of your order. Our standard delivery times are between 2 and 6 weeks however you can access our Online Studio instantly and start your weight loss journey with our no-equipment kickstart workout.

      On our checkout page, there is an option to select your size based on your shoe size. I will have my tech team investigate your specific experience and explore the option to make this selection bigger so it is easier to see and understand.

      We would love to hear from you in regards to our product - our floor, our taps, and our workouts. We have just delivered all new content online and through the DVDs which is low-impact and we are really proud of the dance workouts. Hope to hear from you soon! Fiona.


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