Buyer beware. They take your money, send DVDs that don’t work, there is no customer service to call, and they won’t refund your money. The videos are super boring and high impact, not low as advertised. Imagine Jazzercise but in tap shoes. They gave me an approved return and then refused to accept it. Made me pay for shipping and I have to pay to ship it back if I want it back. It already costs $30 to return. I’m under water $200 now and I don’t have the product. I feel scammed!
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
Link to this Review
Company Response from TAPfit
Hi Cheryl,
Thank you for your review of our workouts. Since your order, we have entirely new content which is all low-impact DVDs and online dance workouts. We also have a lot of "learn it" videos which guide our customers through step-by-step. Alternatively, you could skip these "learn it" sections and go straight to the dance workout itself. We are really proud of our new program (it's amazing and SO MUCH FUN) and we have had incredibly positive feedback from our community - which is why we do what we do in the first place :)
In regards to your return - in order for your return to be approved, you have to submit your original order number with your return. Otherwise, the warehouse can't attribute the product to you and we have no way of being able to identify it. Please see here for our return guidelines: https://www.shoptapfit.com/pages/terms-conditions-and-policies
Thank you so much and have a great day.