Scott C.
Reno, NVMember since January 2020

Reviews (1)


    • Feb 3, 2020
    • Verified Reviewer

    StyleWe

    Product, return policy and customer service

    Overall Experience:

    This Chinese-owned company is a total scam when it comes to returning their ill-fitted, low-end fabric products. Distribution comes from CA but one has to return it to...wait for it...China! Yes, and the cost quoted me to return a $60 item was in the $86 zone. I attempted multiple times via the Net (their call center defaults to a recording and a day later a barely English-speaking rep calls offering zero help) reaching out to StyleWe service reps in China and approached them in a civil fashion re their return policy - no luck. Reach a supervisor - no luck. Get the name of their CEO - no luck. Find the name of the US component that shipped the product - no luck. IOW, if you don't like the product you are hosed. So, as there are many other outlets that will treat you as a valued customer and refund you accordingly - skip this company! Most likely they are affiliated with the ChiCom People's Liberation Army corporate element (which is common) and obviously practices what Communists of the world ever do - ignore you, follow a script, and know because they are in China, one can't do a darn thing about it. Glad I'm American because I sure as heck couldn't get away with a review like this if I were living there. Oh, and what they note as an easy return policy is anything but - it is complete BS. I strongly urge anyone thinking of buying anything from this company to save your money and buy American or anywhere else on this planet. Bottom line: StyleWe is a fraud.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Mar 19, 2020

      Company Response from StyleWe

      StyleWe is an online fashion platform featuring independent fashion designers, we are committed to providing customers original, high quality and exclusive fashion products from independent designers.

      Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

      Any shipping charges for the returned item(s) are the client's responsibility, as well as all applicable customs duties, and fees, taxes.

      If you thing return fees may costly, we strongly advise you keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund.

      Any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

      Best regards,

      StyleWe


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