Timothy F.
Hamilton, OHMember since February 2020

Reviews (1)


    • Feb 5, 2020
    • Verified Reviewer

    NewDay USA

    Refi was not what I thought it would be - actual help for a Veteran.

    Overall Experience:

    My loan officer Brandon was very helpful, I just feel my rate should have been lower. My appraisal was off by $50k. So I paid your high fees and got basically nothing out of it. Will not recommend to other Veterans. Comps were taken from Hamilton, not where I live, which is Hanover TWP. Huge difference in real estate values.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Feb 6, 2020

      Company Response from NewDay USA

      Hello Timothy,

      We appreciate your review. The appraisal process is certainly a large factor in the loan process, but NewDay is unable to influence any appraiser or appraisal process, and is therefore unable to affect the appraised value of the home. Thank you for the opportunity to respond to your concerns.


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