My watch band cracked and broke at the snap. My band was less than a year old. I’m a nurse with psoriasis and eczema and wash my hands a lot. This band kept water from sitting on my skin. I emailed customer service and within one hour I received an email stating I had a replacement band on the way. No questions, no issues, no shipping costs, nothing...just a new band on the way. Groove is a company that stands by its products!
Bottom Line: Yes, I would recommend this to a friend