Cindy G.
British Columbia, CanadaMember since February 2020

Reviews (1)


    • Feb 11, 2020
    • Verified Reviewer

    Nutra Thrive

    Terrible customer service

    Overall Experience:

    Ordered late afternoon, early next morning the product went on sale, they will not give me their sale price. I would never treat a customer this way in my business and will not order from this company in the future.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Feb 12, 2020

      Company Response from Ultimate Pet Nutrition

      Hi Cindy. My name is Shayne and I am with Ultimate Pet Nutrition. I am sorry to read about your experience with our customer service. We here at Ultimate Pet Nutrition pride ourselves on our exemplary customer service, and I regret that you did not receive what you deserve. As a courtesy for your trouble, I would like to offer a refund for your order without any need for return. Please email me at shayne@ultimatepetnutrition.com so that I may get started on this right away. I want to thank you for taking the time to share your experience. We appreciate all the feedback we receive and will look at this as an opportunity to improve. I wish you a wonderful day and I look forward to hearing from you.


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