Placed an order for a limited edition bottle. Was a lottery system, won chance to buy, paid and company took money from the credit card as agreed (Invoice no.: 1028569), never got the item, delay after delay. I would never deal again. Terrible.
Bottom Line: No, I would not recommend this to a friend
Company Response from Flaviar Ltd.
Hey Damien,
Thank you for sharing your concerns. Constructive feedback is always appreciated and helps us improve further.
At the time you wrote this review you were still in contact with our customer support. Your issue has since been resolved in a timely manner and to your full satisfaction. The order was fully refunded. We tried to make it as clear as possible that the special release you ordered was a preorder; however, we understand that this information can be missed and that not receiving anything in the time you expect it to be delivered can be frustrating.
Despite this, we sincerely hope you enjoyed the two orders you did receive.
If you believe your issue wasn’t resolved to your full satisfaction or if you need help with anything else, let us know. We’re easy to reach if you write to us at support@flaviar.com
We wish you all the best!