Christian M.
Los Angeles, CAMember since February 2020

Reviews (1)

    • May 11, 2021
    • Verified Reviewer

    Lemonaid Health

    Far from perfect - but excellent

    • Length of Use: 2+ years
    Overall Experience:

    Lemonaid is great for what it is...a quick virtual visit for non-emergency related health and illnesses. I still do use them even though I am fully insured. At the moment, nothing else compares to Lemonaid with the exception of HeyDoctor or now known as GoodRx Care. Lemonaid still lacks STD/HIV tests and their app structure is confusing at first. They push their subscription model but on certain visits, you can absolutely opt-out for prescription delivery and instead, have it sent to your local CVS. This part is just a little tricky for the first-time user or the uninformed. The level of care you will receive whether you see an actual doctor in-person or virtually, varies, so I cannot base my review by this. But with that being said, keep in mind Lemonaid is an express service (but aren't all doctor visits express nowadays?).

    They are getting one star off because their referral system is terrible. I had referred a family member that had used my code but I have yet to receive my referral prize. And when asked about it, I never got a response. It's too bad because I know several people I would have potentially referred them to.

    To sum things up, Lemonaid is still in my opinion, one of the top 5 online clinics out there. They are certainly, however, not unmatched and the others are just as competitive when it comes to general health.

    Pros and Cons:

    • Great for non-emergency visits
    • Quick refills
    • Responsive
    • They push prescription delivery (but not always mandatory)
    • Referral system may or may not work
    • Skip if you require a specialist doctor

    Bottom Line: Yes, I would recommend this to a friend

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