Pooja S.
Pooja S.
IndiaMember since February 2020

Reviews (1)


    • Feb 17, 2020
    • Verified Reviewer

    Mindvalley

    Took money but didn't give any course...they have no customer support

    Overall Experience:

    I purchased Christie Sheldon's program, paid $249 but I didn't get any program. Trying for the last 2 days but there is no customer support...no call center....to get any support from them. Any online-based business has at least some customer care service...

    There are just a few pre-defined questions on the name of customer support...what if the issue is outside of those questions?

    This site pays a huuuuge amount of money on advertising but there is not a single name for customer care. Even after trying hard with there so-called customer service I still got no support from the Mindvalley team.

    They seem to be fraud to me...who just took my money and vanished.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

    Link to this Review
    • Feb 18, 2020

      Company Response from Mindvalley LLC

      Dear Pooja,

      Thank you for reaching out and we apologize that you are having trouble reaching our customer care department. As we receive thousands of inquiries, please expect an answer within 48 hours of your initial inquiry. Please keep in mind that although we try to have team members all over the world in order to support our customers in all time zones, we do not work on the weekends.

      If you are still having issues, you can reach us at 1-888-597-8384 for urgent inquiries on Monday-Friday between the hours of 7AM-7PM (PST).

      Thank you for understanding and we look forward to helping you.


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