Autumn W.
Macomb, MIMember since February 2020

Reviews (1)


    • Feb 21, 2020
    • Verified Reviewer

    Trim Down Club

    Canceling

    Overall Experience:

    I have tried multiple times to send an email to Trim Down Club about canceling my subscription and no one has gotten back to me and I am still being charged a monthly payment. It shouldn’t be this difficult to cancel a subscription! I need this to get resolved and I will most definitely never recommend Trim Down Club to anyone!

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Feb 23, 2020

      Company Response from Trim Down Club

      Hi Autumn,

      I was just notified about your review and wanted to get back to you as soon as possible. First and foremost, I apologize that your time with Trim Down Club wasn’t what either of us had hoped for. Sometimes our support teams replies are mistakenly placed in your email's spam/junk folder, and that's why you never saw our reply to your request.

      If you haven’t received your cancelation yet, you can personally email me your details and I’ll take care of your account's cancellation and refund as soon as possible. You can email me for direct assistance at adam.feldman@trimdownclub.com

      All the best,

      Adam Feldman

      Director of Client Relations

      Trim Down Club


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