I am very impressed with this small little gadget that plugs into a USB port on my laptop. My first "scan" removed some possible malware from my computer and seemed to increase the speed of searches etc. after the run. To date, Feb 23, 2020, I am running the second monthly scan on my system as I type this review. I did not realize that for the type of account that I purchased - 3 computers used for 1 year that it’s necessary to run one scan a month. This I assume is because FixMeStick gathers and automatically sends any new malware it finds to the company to stay on top of what "hackers", identity theft persons or others are trying to use.
I also took advantage of purchasing McAfee Virus Protection for up to 5 devices (includes mobile phones) for 1 year. The reduced cost was about as inexpensive as one could get without being free!
I absolutely recommend this company - 5 stars! I have contacted them twice with a few questions and they respond within almost immediately (email) with answers and support. Just realize you need to observe their "business hours" of operation. Otherwise, the email is held and a response was given on the next business day. I have not tried phone contact but I believe it would be just as professional.
Two other things: They provide you with their address in Montreal, CA and contact information before you place an order. PayPal can be used for payment. Any "scam" company would never do this! Nor would PayPal not have checked them out to protect PayPal.
Bottom Line: Yes, I would recommend this to a friend