Michael D.
MassachusettsMember since February 2020

Reviews (1)


    • Feb 27, 2020
    • Verified Reviewer

    PillPack

    They have gotten it right 1 out of 4 months

    Overall Experience:

    Once they've screwed up they, 1) don't take ownership of it, 2) never get back to you to say what they are doing to fix it, 3) make the same, or subtly different, mistakes again, and 4) seem to have no urgency to fix the problems.

    I should not have to call to check up constantly, yet I need to.

    If you are on medicine for a life-threatening condition, do not use.

    Specifics:

    December, even though I spoke to them almost daily for the last 10 days of the month, and they said I was all set, they got my pills to me late and without two vitamin supplements.

    January, the same thing and without 1 vitamin.

    February, they said it was being built and would ship on the 21st. Called on 24th to find out status - good thing because they apparently had a problem in billing.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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