Jennifer G.
Jennifer G.
British Columbia, CanadaMember since February 2020

Reviews (1)


    • Feb 29, 2020
    • Verified Reviewer

    Hubble Contacts

    I found them very uncomfortable

    Overall Experience:

    I was surprised to see people said these were comfortable. I find them very uncomfortable within an hour or 2 of wearing. Even sometimes when I first put them in they are uncomfortable. I found other brands much more comfortable for all-day wear.

    I also found the cancelation process to be difficult. You should not have to make a phone call to cancel. Logging into your profile and canceling should be all it takes. If a company has a good product they don't need to make the cancellation process so difficult. Just sayin'.

    Bottom Line: No, I would not recommend this to a friend

    • Mar 12, 2020

      Company Response from Hubble Contacts

      Hi, Jennifer,

      Thank you for taking the time to leave this review. I am sorry to hear that you are unhappy with our cancellation policy and that the lenses are not comfortable for you. I can see that your subscription is still ACTIVE. I would like to personally help you with canceling, but we currently do not have a way to cancel on this forum. However, rest assured that the cancellation call is usually completed within 3-5 minutes of your time. Please be sure to cancel your subscription to avoid upcoming charges and deliveries. To cancel, just give our cancellation line a call at +1 647 557 7765, between the hours of 9 AM and 5 PM EST, MONDAYS - FRIDAYS excluding Federal Holidays. Also, I have skipped your 2 shipments so you have enough time to call us and cancel your subscription.

      If you have any questions, please do not hesitate to let me know, by sending an email to help@hubblecontacts.com with the subject line "ATTN: HighYa" and I’ll be glad to provide answers and help, however I can. Thank you!

      Warm regards,

      Sophia


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