Naomi I.
Naomi I.
USAMember since March 2020

Reviews (1)


    • Mar 3, 2020
    • Verified Reviewer

    High Impact Plant Protein

    Bad customer service

    Overall Experience:

    They sent me the wrong thing, but insist I pay shipping to return it, wait until they receive it, and record it received to get a refund, then REORDER the SAME product (HIPP) in the flavor I specified in the first place, and wait another week to receive it. Dropped my call twice.

    Not. Happening. Ever. Again.

    No matter how "great" the product may be.

    Bottom Line: No, I would not recommend this to a friend

    37 people found it helpful

    Link to this Review
    • Mar 6, 2020

      Company Response from Power Life

      Hi Naomi, I'm Jordan, Customer Service Advocate here at Power Life. I'm really, really sorry to hear about the issues you experienced when ordering our product. This is unacceptable and I'll do everything I can to make sure this is fixed right away. I see in our system that you will be reshipped the correct product. Please e-mail me at jordan@mypowerlife.com if you have any outstanding issues at all. Thank you for letting me know about this situation so I can personally make sure it doesn't happen in the future.


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