I purchased the online videos 2 weeks ago. My card was charged. Cannot access videos. Did not accept my password. I have emailed firstname.lastname@example.org 3 times with no response. I did not receive an order number on the website. It said payment received then sent me right to the login where I couldn't get in because my password was not accepted. I tried to reset the password but no email was sent. I would like my money back but will need to call the credit card company to reverse payment because I cannot reach customer service. No phone number.
Bottom Line: No, I would not recommend this to a friend
25 people found it helpfulLink to this Review
Sorry for the issues you are having! We return all customer support tickets within 24 hours. It is possible our communication is getting stuck in your junk folder.
Please try our live chat at: support.bodyfx.com.
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