At one point, I messed up and accidentally put my account under two separate email accounts so I was billed on both accounts. Not FixMeStick's fault. I contacted the company ready to do battle but they researched my claim, refunded the second billing, and then went so far as to notice the device had only been used one time. They asked if I had lost my stick. I had and they are replacing it. Super easy company to work with.
Bottom Line: Yes, I would recommend this to a friend
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