Reviews (1)

I just received my dress, and I must say that I am truly devastated. My dress looks nothing like it does in the picture. The stitches have holes and are loose. The material of the dress is not the same one as we saw online. The form of the dress is not the same. Everything about it is not the same. The material of the dress was disgusting. It was not even the satin chiffon it was supposed to be. It was true horror in my eyes. I paid more than $200 for a disaster.

I have been waiting for the dress for more than a month, and even though I paid extra for a customized fit, it was the original dress without customization. This is unacceptable. If a company like theirs wishes to have successful products, they must abide by their words. Here is a part of their email that they sent on April 7th, 2015.

"Please be aware that the item is custom made, so we need time to make it before shipment. Later, when it passes the quality inspection, we will ship it to you immediately."

-Kara, Customer Service Department

However, we see no evidence of customization or quality. TBDress has no reliability or credibility. We went to various professional tailors, and all of them, after only one look, said it is impossible to fix it. After giving TBDress this information and asking for our money back, they said that we should go to a local tailor to get it fixed. They obviously did not read our emails.

As a response on my request to return the dress back and get the full refund according to return policy of this website, I got the following:

"Sorry that maybe you did not realized that we are not the dress reseller; we are the dress manufacturer. We made the dress just as the website pictures. It is really a hard work to produce dresses just as one picture. We have tried our best to get this dress done".

Do not buy from TBdress. They will just steal your money and give you garbage. It is a scam.