Decided to order the custom products due to spending the same or more at Sally's Beauty Supply...well, estimated delivery was 3 days ago and tracking gives no help by saying in route to next facility. AND somehow the color and fragrance were different from what I originally selected! If I could cancel now and get a refund today I WOULD! Sad that I can get "custom" groceries delivered within 2 hours but can't get the custom hair products within an acceptable amount of time...yet to be scared to use the products when they get here due to everyone's reviews here of hair loss! Anyone know the RETURN policy? Website won't let one cancel anything until products have been delivered...whenever that is! Lol, what a joke.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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