Rocket Mortgage states that they are there for you, that's BS. I got behind, I applied for a hardship to modify my loan, filled out the app, their offer was to skip 3 payments, add ten years to loan at a higher payment, what a deal huh? I turned it down, paid everything overdue and am current now, they will not take escrow off of my loan because on the hardship app even though I did not agree I signed pages 5/9 agreeing to escrow for a modification. I turned it down, now stuck with an escrow they refuse to remove. Rocket is not there for you, do not think otherwise.
Bottom Line: No, I would not recommend this to a friend