Ronda
Richmond, KYMember since April 2016

Reviews (1)


    • Apr 14, 2016
    • Verified Reviewer

    Gotham Steel Pans

    Dissatisfied - Not a reliable product

    Overall Experience:

    Purchased the Gotham Steel product. It arrived extremely late without a lid or 12" pan with lids. I received only the smaller size pan without the lid. I used it to cook fried eggs and they stuck. I then tried using oil, they stuck again. I used it to cook sausage and they were greasy but still stuck to pan. I used oil when attempting to cook anything and it all stuck. Coating finally began to chip off on 4/4/16 after only having it for less than three months. I contacted customer service on 4/11/16 to find out how to obtain a refund. They convinced me to receive another pan which should arrive in 2 to 3 weeks (I should receive an email confirmation as well). I asked what I'm supposed to do if I end up with the same results, representative stated to call back and receive another replacement. He stated that the pans shouldn't stick or flake but some do. I'm thinking this whole thing is a scam. I'll find out when the replacement is received.

    Bottom Line: No, I would not recommend this to a friend

    53 people found it helpful

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