Glenn S.
Toronto, Ontario, CanadaMember since March 2020

Reviews (1)

    • Mar 31, 2020
    • Verified Reviewer


    Absolute scammers!

    Overall Experience:

    Wife subscribed around August 2019. I read reviews and told her to cancel the subscription, which she did in October 2019. I have an email from the company confirming and saying there would be no further charges. Lo and behold, March 2020 there is a charge to credit card for almost CDN $100! I log into wife's account status is marked "Seasonal: Active." We deleted ALL of her account info last year and the fields were still blank, including credit card info, and yet the last four digits of the card still appeared above the box. You can edit all you want but edits do not show up. I contacted the company and was told "...I can see here that your subscription has been reactivated on March 23rd, 10:26 AM PDT. Once a purchase is made it is considered final and non-refundable." Another email told us that a package was on the way and that the company was not set up for returns - hahaha! Was offered a 50% refund if we kept the box, or send it back for a full refund (wait - you aren't set up for returns, right?). Will likely end up having to keep the box since I don't trust them to refund in full if we send back. I will THEN have to get new credit cards issued since I KNOW this will not be the last time they try this stunt. BTW the company is "based" in the USA but emails come from the Philippines.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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