Everyone was cordial and nice. They were available when we needed an explanation and were good about explaining why we/they were doing or asking us to do whatever it was. They kept us up to date on what our upfront costs were going to be when there were changes. We actually closed 10 days earlier than originally projected. My only complaint is how many times I had to submit the same documents. Each time we moved on to a different level in the process, dealing with a different person, they would ask for documents that we had already submitted. All in all, we scanned and emailed over 114 documents. I feel this was because they didn't share information. We were lucky enough to have a copy machine, scanner, and computer available to us but what about those that don't? Our income tax was in storage, it cost $36 to get 2 years faxed from our tax preparer to us. How much do you think it would cost to deal with 114 copies? Would I use them again? Yes. Would I recommend them to family and friends? Yes.
Bottom Line: Yes, I would recommend this to a friend
