Reviews (1)

I am an honorably discharged Veteran looking to do a streamline refinance to reduce my monthly payment. I was approached by Mike from Rocket Mortgage with an offer. He told me that there was a $500 good faith deposit needed. I signed the application and gave him $500. After further consideration and a considerably better offer, I decided to opt-out and take my original Mortgage Company's offer. When I told Mike I was told that I could not have the $500 back because is paid for the unnecessary 5-minute drive-by appraisal they had done. Now during this time of crisis, furloughed from work I have to eat $500. Nice way to treat a Veteran. Stay away from this company, they have zero heart and zero ethics.