Sent me a car that wouldn't turn on. Delivery driver had to jump it to put it on and take it off the truck. Getting it repaired was a hassle. Multiple reps telling me different things. Customer service was rude and didn’t seems to care. I wish I would have gone to a dealer. Also, they push their insurance packages hard. They say they don’t make a commission on the sale of the car, but you can telI based on how hard they push the supplement insurance that the commission comes from the add-ons. I wouldn’t recommend Vroom.
Bottom Line: No, I would not recommend this to a friend
