Jacob S.
ArkansasMember since April 2020

Reviews (1)

    • Apr 7, 2020
    • Verified Reviewer


    I wish I went to a dealer

    Overall Experience:

    Sent me a car that wouldn't turn on. Delivery driver had to jump it to put it on and take it off the truck. Getting it repaired was a hassle. Multiple reps telling me different things. Customer service was rude and didn’t seems to care. I wish I would have gone to a dealer. Also, they push their insurance packages hard. They say they don’t make a commission on the sale of the car, but you can telI based on how hard they push the supplement insurance that the commission comes from the add-ons. I wouldn’t recommend Vroom.

    Bottom Line: No, I would not recommend this to a friend

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