Charity W.
Charity W.
VirginiaMember since April 2020

Reviews (1)


    • Apr 7, 2020
    • Verified Reviewer

    Hubble Contacts

    I purchased the contacts and told a few friends about the $1 offer.

    Overall Experience:

    We all received the boxes. I still received the contacts monthly at regular price. A few months later I saw the $1 offer and ordered via another email. They said they could not verify.

    Poor customer service guy was rude and wouldn't explain why they never verified the first time. My friends didn't have prescriptions either. It sucks you have to call to cancel subscription. Should be able to via website so we have evidence we canceled.

    Bottom Line: No, I would not recommend this to a friend

    • Apr 14, 2020

      Company Response from Hubble Contacts

      Hi Charity,

      Thank you for taking the time to leave this review. I’m sorry you had such an unpleasant encounter with our team and dissatisfied with our cancellation process. We verify 100% of orders that come in. I'd like to find out more about what happened - so we've reached out privately to discuss your account details from there.

      Best,

      Sophia


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