Reviews (1)

I ordered and paid for the samples, believing that if I didn't want any more of their product, I could cancel and not be billed for more. I didn't see any difference so I contacted them to cancel any further orders. This is what was sent to me:

"Here's some information on how our billing process works: when you place an order for an introductory kit at the special low member price, you also enroll in our convenient replenishment program. After the initial order, you'll be sent an Extra Large shipment of our amazing Smileactives products. For your convenience, you are billed in three monthly installments instead of paying the whole amount at one time. As part of your member benefits, each installment is the same low price as your introductory kit. Your last shipment was on 3/25/2020 with a total cost of $72.60. There is a balance of $48.07 which will be charged on the following dates: 4/25/2020 - $24.04, 5/26/2020 - $24.03."

I told them, "You people are pretty slick and sneaky. The way you charge and the amount you charge was not explained very well, if at all. If I had known about how you do business, I wouldn’t have purchased any of your products in the first place."

I'm going to contact the BBB and tell them what a scam they are pulling.