Shawna M.
Shawna M.
Salt Lake City, UTMember since April 2020

Reviews (1)


    • Apr 13, 2020
    • Verified Reviewer

    PillPack

    Total nightmare

    Overall Experience:

    PillPack was great before Amazon bought them, now it's a nightmare. They have charged me $326.00 for a medication which they never billed to my insurance. My insurance told me they never billed them and my co-pay was supposed to be $14.80. Not only that, but as soon as I was notified what the charge would be I called to ask them not to send it. Sorry, they already sent it and refused to allow me to send the box back. I have complained by phone and email, and they blame my Insurance, saying they refuse to pay, yet I just got it filled at Walgreens for a $4.80 co-pay. Not only that, when I TRANSFERRED my prescription to Walgreens, they tried calling my doctor to get ANOTHER prescription. I requested my account closed, but it's still online and I cannot remove my card information. This is very scary. I am filing complaints against them. Please beware.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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