Hi,
I have ordered my pack of 3 bottles of Total Restore on the 18th of March 2020 but to date it has not been delivered, neither are there any updates on the whereabouts of the package. The turnaround time for the customer care team to reply to your query is at least 7 working days. And even when they respond it will be some vague reply to my mail.
Is this a common practice of the Dr. Gundry Team? It is such a feeling of hopelessness that you ordered something, paid for it, and even after waiting for more than a month not only you don't get your stuff, but not even a proper response.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
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Company Response from Gundry MD
Hi Hrehaan, I want to apologize for the delay and the inconvenience. I want to assure you that this is not common practice and we work hard to ensure this doesn't happen. From looking into your account, I can see that an agent has assisted you and has confirmed that a reshipment of your Total Restore. I want to apologize again for the trouble with your order. If you have any other questions or concerns, please email me at aria@gundrymd.com and I can address them immediately. Thank you!