Reviews (1)

I'll be honest, I was very skeptical after reading a slew of bad reviews. I was nervous but loved the vehicle I found and decided to move forward with it. From the beginning, the process was great! I was in constant contact with Tyler Piper who was very helpful/informative of the process. After a few days, I put a deposit on the vehicle and secured financing from my local bank. Two days after that, the vehicle was on the way and arrived a day earlier than expected! There was a bit of miscommunication with the delivery, but that was due to the third party carrier and their scheduling. I thought it was going to be too good to be true, so immediately took it to my mechanic to get looked at and he said it looks great! He did notice that the rear shocks were leaking hydraulic fluid so I reached back out to Vroom and they even agreed to pay for new ones since that wasn't included in the description of the vehicle on their site. Overall, I was very impressed with the whole process and would highly recommend to anyone.