I purchased an NFL Broncos ring self-sized to a 12 only to find out it was about one size too large. I made the purchase through Amazon (big mistake here) but reached out to Groove Life through their website, where the magic happened. Maddie was extremely helpful, immediately informing me she could get a replacement ring out no problem. She simply took my address and phone number, gave me simple return instructions for the original ring and wished me well. Exceeded my expectations, especially considering I had made my purchase through Amazon (stupidly considering I missed out on the 2 free mystery rings by doing so) and was really just contacting Groove Life directly for a recommendation on how to proceed with exchanging my ring for one with a better fit. Good job!
Bottom Line: Yes, I would recommend this to a friend
