I tried this product as it came with a money-back guarantee, so what did I have to lose? The answer is $50+. This workout just did not work for me, so I tried to return it for a refund. Body FX wanted DVD returned by certified mail, which I happily did. After the DVDs were delivered, they stop responding and never completed my refund. On the positive side, I still have access to the digital media that I paid for.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpfulLink to this Review
I am really sorry for the issue you have had with our Customer Service. We can try to find your order however we usually need your registered email address. We return all customer support tickets within 24 hours. It is possible our communication is getting stuck in your junk folder.
Please try our live chat at: support.bodyfx.com.
They will be able to give you immediate assistance.