Elizabeth W.
Chicago, ILMember since April 2020

Reviews (1)


    • Apr 29, 2020
    • Verified Reviewer

    Groove Life Silicone Ring

    Sent to incorrect Fitbit bands - don’t waste your money/time on this company

    Overall Experience:

    The site does not advertise that their Fitbit Versa bands don’t fit the other variations of the Versa (Versa Lite, Versa 2, etc). I ordered a band and when it arrived it was the incorrect band from what I ordered and it did not fit my Fitbit. I’ve requested a refund multiple times and they sent me another incorrect band that doesn’t fit my Fitbit and I still haven’t gotten a refund. I’ve emailed with customer service many times over the last week and every time I try to get in touch or a response it’s a new representative asking me the same questions. I’ve sent 2 pictures of the incorrect band that was sent to me as requested by the company with still no response. The band cost $50. Don’t waste your time or money.

    Bottom Line: No, I would not recommend this to a friend


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