Michael M.
Michael M.
Chino Hills, CAMember since April 2020

Reviews (1)


    • May 8, 2020
    • Verified Reviewer

    Hubble Contacts

    Updated review

    Update

    Overall Experience:

    Nice personal relations Hubble Contacts. Your company loves to sing the praises of your fine print. At this point, if Hubble Contacts still thinks they have kind regards from my mouth they have another review coming. Everyone I know will hear my story.

    Bottom Line: No, I would not recommend this to a friend

    • Previous review
    • May 4, 2020

    Be sure to cancel the monthly auto pay before they charge you $39 per eye a month

    I felt like I got a deal for 30 days of disposable contacts for a dollar when I was buying them. However, it took them more than 15 days to get to me. Their comfort wasn't that great. I certainly wouldn't recommend them for their comfort. Furthermore, they do not offer a refund if the auto-pay goes through. Be sure to know when your day is otherwise you will be charged $39 per eye for disposable contacts.

    • May 6, 2020

      Company Response from Hubble Contacts

      Hi, Michael,

      Thank you for taking the time to write your review. I’m sorry to hear that these lenses were not comfortable for you and the subscription charge came as a surprise to you. We try to make it clear that your first paid order is shipped out 16 days after you place the initial free order during the ordering process. You are able to view and edit your delivery schedule by logging into your Hubble account. You are able to view and edit your delivery schedule by logging into your Hubble account.

      I can see that you've already canceled your subscription on April 30th. Rest assured, there will be no more transactions or charges that will be made on this account moving forward. If there’s anything else I can do for you today, please let me know by sending an email to help@hubblecontacts.com with the subject line "ATTN: Highya". I’m here to help.

      Best,

      Sophia

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