John T.
Ontario, CanadaMember since May 2020

Reviews (1)


    • May 5, 2020
    • Verified Reviewer

    High Impact Plant Protein

    Poor customer service

    Overall Experience:

    I ordered this product on March 29, 2020. On April 28th, I get one of those "auto-generated" emails from "Tony Horton", LOL (sure!), asking me how I'm doing? I hadn't even received the product yet even though my credit card was charged at ordering time. So, I thought it prudent to investigate and I called the toll free number. Total waste of time! The guy said my order hadn't left the warehouse, had no idea why and also had no idea if/when it would be shipped. NOT ONCE did he say the item was back-ordered. I believe this to be the case based on another posted review. I responded to "Tony Horton's" email with this issue/complaint, NO RESPONSE. And this is why I have provided this review. I have done research into plant-based protein and do believe it may have worked for someone my age (58) to combat and reverse muscle loss. Alas, I won't find out using Power Life's product (a few others out there at substantial savings). Good luck and be wary as seen by other reviews.

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

    Link to this Review
    • May 6, 2020

      Company Response from Power Life

      Hi John, I'm Jordan from Power Life. I am so sorry to hear about your frustrating experience. I wanted to confirm that our High Impact Plant Protein is currently on PRE-ORDER status. As mentioned in our website, this means that these products have not yet been delivered to our warehouse. We currently anticipate that this product will begin shipping to customers on or before May 31, 2020. In the event that this date is extended, we will notify all customers. If you pre-order this product today, you will reserve your spot in line when our product inventory arrives. When you place a pre-order, you will be charged for the product immediately. I will personally look in to your correspondence with our Customer Service Representative to ensure that all of our Representatives are equipped with the correct information. Again, I am so sorry for this frustrating experience. Please reach out to me directly at Jordan@mypowerlife.com if you have any other questions or concerns.


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