Sue R.
El Dorado Hills, CAMember since May 2020

Reviews (1)


    • May 6, 2020
    • Verified Reviewer

    Shapiro MD

    Bad service

    Overall Experience:

    I ordered two sets of shampoo, conditioner, foam, and topical. When I received my order, instead of the topical for women, I received the one for men. It clearly states on the box not for use by women. I called and the representative said they would send me the correct topical for women. Two weeks later I received the package of topical and it was also for men. When I finally got through to a representative, she was very rude and said the one for women is back-ordered but she would send me two complimentary foam products. I explained to her that was not what I ordered and paid for. She said I should use the one marked for men. I told her I am not willing to do that. I told the representative when they filled my order originally and they did not have the topical for women, they should have notified me and let me decide if I wanted to go ahead with the one for men. They had no problem putting my credit card through for the amount of the order, but now they won't honor what I paid for. I believe since they can't fill my order the way it was originally ordered they should refund my money. The representative was really rude and would not let me talk. I told her I intend to write a review and let people know who they are dealing with at this company. I hope this review doesn't get deleted before other customers get a chance to read it.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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