I purchased an item from Wish which worked on day one, but not on day 2. I wanted to ask them a simple question of whether I could return without original packaging, as I'd thrown it away when the item was working at the start.
Impossible first to find an easy place to ask the question. They have a bot which only gives you certain options, but not to actually ask a question. Their email, which I eventually got hold of, kept going back and forth (once a day) without answering my question, until they eventually told me to go back to the bot.
Infuriating. I'm not someone who gets easily agitated, but when questions as simple as this don't get replied to, and you get sent on a wild goose chase, it gets incredibly frustrating.
Bottom Line: No, I would not recommend this to a friend
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