Stacey F.
MontanaMember since May 2020

Reviews (1)


    • May 15, 2020
    • Verified Reviewer

    Madison Reed

    My hair is falling out!

    Overall Experience:

    The first time I used this product, I was slightly disappointed that my hair appeared darker instead of the burgundy shade I picked from the quiz. Still, I was really impressed with the box presentation and also, how soft and shiny my hair was. I left a great review because of that. So I contacted them and a very nice consultant suggested a brighter red. She gave me specific instructions on how to apply the new color when it arrived. I waited a few months to re-dye just to be safe, and also make sure the red took, even though the original color had faded within a week. Immediately after dyeing and washing the dye out, my hair started falling out in clumps! Like...right at the root!

    It’s now been a month, and it’s still falling out like crazy! My once thick, curly hair is now super thin. You can see my scalp in all the places it has fallen out. I’ve also had intense headaches, burning, and even woke up one night in a cold sweat. It is absolutely devastating to see my hair fall out like this, and feel so off physically. I was 100% fine and loving my hair right up to the moment I used this. Now I have to go to the doctor tomorrow to see if anything can be done to save my hair! And by the way, the red never took. My hair color was the same as before I dyed it!

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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