Claire S.
Oxfordshire, United KingdomMember since May 2020

Reviews (1)

    • May 15, 2020
    • Verified Reviewer


    Failure to deliver

    Overall Experience:

    Ordered and item from PetGentle on the 5th of April 2020, was given a tracking number. Item never moved from California, the date now is the 14th of May 2020. Tried contacting their customer service who responds but never gives you a straight answer even if you repeatably ask the same question. For the UK an item is considered lost after 5 weeks and it should be refunded if the customer requests a refund. They refuse to make a refund.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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