Dan B.
Ontario, CanadaMember since May 2020

Reviews (1)

    • May 19, 2020
    • Verified Reviewer

    Dr. Ho’s Pain Therapy System

    Lack of support

    Overall Experience:

    Purchased the Dr. Ho's Circulation Promoter system on March 1, 2020 for my feet.

    1. On the box it states "helps relieve symptoms of Plantar Fasciitis." The unit does not provide relief for this symptom. Stretching and exercise provide more relief.

    2. The equipment may be defective. The left foot side of the unit seems to provide more stimulation than the right foot side. Reached out online, using the contact page from Dr. Ho's website for support. I never received a reply back.

    Too much bother to return.

    Would not recommend because of the lack of support for people with Plantar Fasciitis.

    Bottom Line: No, I would not recommend this to a friend

    • May 19, 2020

      Company Response from DR-HO'S

      Hi Dan, thank you for reaching out. I'm sorry to hear that you didn't receive a reply to your email. Often, our responses go into junk mail, but you can reach us directly by phone at 1-877-374-6669. We also have a 90-day money-back guarantee (less shipping) when you purchase directly from us.

      For best results with the circulation promoter, we do recommend using it every day for at least 20 min to help manage painful symptoms. Since the unit helps to reduce swelling and inflammation, regular use can lead to long term pain relief results.

      As for one side providing more stimulation than the other, this is a common thing we hear, but it's not the system - it's how the nerves in your feet react to stimulation. Often times people who suffer from plantar fasciitis or neuropathy report that one foot feels more stimulation than the other. This is generally due to one foot having more nerve damage than the other. Regular use can help to "wake up" your nerves, and over time you should notice that the stimulation is the same for both feet.

      We do ask that you reach out to us directly if you have more questions, or need any further assistance at the number above, or to drho@drhonow.com.

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